PRIVACY POLICY 2017-05-03T15:51:54+00:00

Privacy Policy

Please Read The Medway Corporation’s Privacy Statement for Our High Toilet Riser™ Website


Medway Corporation is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our high level Toilet Riser™ Website. By accessing Medway Corporation /, you acknowledge and fully understand the Medway Corporation’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.


Related services and offerings with links from this high level toilet Website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective Website. Online merchants and others who participate in Medway’s high level toilet services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. INFORMATION WE COLLECT AND HOW WE USE IT Medway collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.

a. Web Server Logs.

When you visit our high Toilet Riser™ Website, we may track information to administer the high level toilet site and analyze its usage.

Examples of information we may track include:

  • Your Internet protocol address.
  • The kind of browser or computer you use.
  • Number of links you click within the site.
  • State or country from which you accessed the site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to our site from.
  • Toilet Risers™ pages you viewed on the site.

b. Use of Cookies Medway may use cookies to personalize or enhance your user experience shopping for high level Toilet Riser™. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time while shopping for Toilet Riser™. For example, if you personalize a Web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant high level Toilet Riser™ content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

The Medway Corporation reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our Toilet Risers™ Website unless there is a temporary, overriding customer value (such as merging into a site that relies on third-party cookies).

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings, then be aware that this may disable some of the functionality on The Medway Company Website.

c. Personal Information for Users of the Medway Company Easy Toilet Risers™ Website

Visitors to our high Toilet Riser™ Website can register to purchase services. When you register, the Medway Corporation will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect on our high Toilet Risers™ Website is used only to bill you for the services you purchased. If you purchase our Toilet Riser™ by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information.You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To fulfill your service requests for services.
  • To protect ourselves from liability,
  • To respond to legal process or comply with law, or
  • In connection with a merger, acquisition, or liquidation of the company.

4. USE OF WEB BEACONS OR GIF FILES Medway Corporation / Web pages for high Toilet Risers™ may contain electronic images known as Web beacons — sometimes also called single-pixel gifs — that allow Medway Corporation to count users who have visited those high level Toilet Risers™ pages and to deliver co-branded services. Medway Corporation may include Web beacons in promotional Toilet Risers™ e-mail messages or high toilets newsletters in order to determine whether messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which high Toilet Riser™ advertisements and high level toilet emails bring you to our website and how you use the site. Medway Corporation prohibits Web beacons from being used to collect or access your personal information.

5. ACCESSING WEB ACCOUNT INFORMATION We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant

6. CHANGES TO THIS STATEMENT Medway Corporation has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

7. CONTACTING US If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices for our Toilet Riser™ Website, please contact us. or send your comments to :

Medway Corporation
Attention: Privacy Statement Personnel
103 Graybark Lane
Amherst, Ohio 44001-1807

We will use commercially reasonable efforts to promptly respond and resolve any problem or question. ”


Please Read Through the Medway Corporation’s Terms of Use for Our Medical Toilets Website

Read These Terms of Use Agreement Before Accessing the Medway Corporation Easy Toilet Risers™ Website.

This Terms of Use Agreement sets forth the standards of use of the Medway Corporation Online Service. By using the Medway Corporation / Website you (the “Member”) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this Website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at Medway Corporation / medical toilets Website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

1. Description of Service

Medway Corporation is providing Member with information about the Easy Toilet Riser™. Member must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member’s access to the Internet, and (3) pay any fees relate with such connection.

2. Disclaimer of Warranties.

The site is provided by Medway Corporation about medical toilets on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, Medway Corporation makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site about medical toilets in terms of its correctness, accuracy, reliability, or otherwise. Medway Corporation shall have no liability for any interruptions in the use of this Website about handicapped bathroom supplies. Medway Corporation disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.

3. Limitation of Liability


4. Indemnification

Member agrees to indemnify and hold Medway Corporation, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity.

5. Modifications and Interruption to Service

Medway Corporation reserves the right to modify or discontinue the Service with or without notice to the Member. Medway Corporation shall not be liable to Member or any third party should Medway Corporation exercise its right to modify or discontinue the Service. Member acknowledges and accepts that Medway Corporation does not guarantee continuous, uninterrupted or secure access to our medical toilets website and operation of our handicap toilets website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

6. Third-Party Sites

Our handicapped bathroom supplies Website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that Medway Corporation is not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or Webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third-parties’ sites.

7. Disclaimer Regarding Accuracy of Vendor Information

Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While Medway Corporation makes every effort to ensure that the information on this medical toilets Website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this medical toilets Website.

Medway Corporation makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.

8. Governing Jurisdiction of the Courts in Ohio

The Medway Corporation medical toilets Website is operated and provided in the State of Ohio. As such, we are subject to the laws of the State of Ohio, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State of Ohio.

9. Compliance with Laws.

Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

10. Copyright and Trademark Information

All content included or available on this handicapped bathroom supplies site, including the Medway Corporation site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2005, with all rights reserved, or is the property of Medway Corporation and/or third parties protected by intellectual property rights. Any use of materials on the medical toilets Website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Medway Corporation is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Medway Corporation.

Medway Corporation™ and ™ are proprietary marks of Medway Corporation’s trademarks may not be used in connection with any product or service that is not provided by Medway Corporation, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Medway Corporation.

All other trademarks displayed on Medway’s handicapped bathroom supplies website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the Websites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with Medway Corporation.

11. Notification of Claimed Copyright Infringement

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

By Mail
MedWay Corporation
103 Graybark Lane
Amherst, Ohio 44001-1807

By Telephone: 800-817-3118

By Email:

12. Botnets

Medway Corporation retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, Medway Corporation reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.

13. Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by Medway Corporation in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement [if applicable].

A. Policies – credit card and return policies. Policies regarding installing plumbers.


If you have any problems using the Medway Corporation medical toilets site or making an order, please contact us by email at or by phone at 1-800-817-3118.


You may return any Medway Corporation item within 30 days of receipt of your order for a full refund. Please note that we can only process returns and refunds for handicapped bathroom items purchased at our on-line store.


To return any Medway Corporation handicapped bathroom merchandise, indicate the reason for the return as well as the order number on a separate piece of paper, and securely wrap the parcel. Call the Medway Corporation toll free customer assistance line at 1-888-432-6266 and request an RMA number. We will issue a Call Tag and have UPS pick up the package from you. You don’t even have to go to the post office. The Toilet Riser™ must be placed in a plastic bag as well as in the original box it was shipped in. All returns are subject to a $15 restocking fee. If the Toilet Riser™ was installed, the seal wax must be removed from the riser.


For an exchange or a refund, the Medway Corporation handicapped bathroom merchandise must still be in new condition, with its original packaging, accessories and manuals.


Once we have received and processed the returned handicap toilets merchandise, we will notify you via e-mail of your refund. Please note that we can refund shipping costs only if the return is a result of our error. There will be a $15 restocking fee for all orders returned.


The Medway Easy Toilet Riser is a discreet and safe device that raises your toilet four inches. The Easy Toilet Riser is easy to install and includes everything you need in the box.


Do you have a question about the Easy Toilet Riser? You may be able to find it here. We have answers for questions regarding installation, ordering, specifications and more.

Go to our FAQ page.

[icon_box box_type=”image” image_icon=”137″ heading=”OUR STORY” heading_element_tag=”h4″ font_size_heading=”24″ font_weight=”500″ margin_bottom_heading=”13″ display_button_link=”true” button_text=”Learn More” button_link=””]Medway Corporation was started to create a new kind of toilet seat after a dear family member fell and broke her hip. Learn about the Medway story and our promise to our customers.[/icon_box]
[icon_box box_type=”image” image_icon=”138″ heading=”EASY TOILET RISERS FOR **INSTITUTIONS**” heading_element_tag=”h4″ font_size_heading=”24″ font_weight=”500″ margin_bottom_heading=”13″ display_button_link=”true” button_text=”Learn More” button_link=””]The Easy Toilet Riser is an ideal ADA compliant solution for professional caregivers and institutions.[/icon_box]
[icon_box box_type=”image” image_icon=”139″ heading=”ABOUT THE EASY TOILET RISER FROM MEDWAY” heading_element_tag=”h4″ font_size_heading=”24″ font_weight=”500″ margin_bottom_heading=”13″ display_button_link=”true” button_text=”Learn More” button_link=””]What makes the Easy Toilet Riser superior? Just to name a few reasons: It is more stable, requires less cleaning, and blends in with your decor.[/icon_box]